ProjeCT eXPERIENCE (PAST FIVE YEARS)

 
 

the louisiana shelter at home program (september 2016 - FEBRUARY 2017)

CLIENT: Governor's Office of Homeland Security and Emergency                              Preparedness
COMPLETION DATE: 2017
COST: $168 Million
RELEVANT TASKS:

  • Program design and implementation for housing disaster recovery
  • Set up and staffing of Call Center
  • Community Outreach
  • Application Intake and Eligibility Reviews
  • Knowledge of eligibility/allowable activities for federal funding
  • Damage Assessments and Scope of Work Development
  • Contractor Management
  • Verification of Program compliance
  • Data Management Systems and Document Management
  • Reporting
  • Invoice and Pay Application Review

   In August 2016, the State of Louisiana experienced the most significant widespread flooding that ever occurred in the state. Due to a shortage of temporary housing in the greater Baton Rouge and Lafayette areas, the STEP program was activated to support the displaced population across a 26-parish geography.  The STEP program was designed to provide temporary repairs to homes so homeowners could shelter in place while permanent repairs were ongoing.

   H2Bravo was contracted as part of the project team by the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) to develop and implement the $168M Shelter at Home (SAH) Program.  The project team mobilized over 250 people in 2 days, opening a call center, taking applications, and deploying damage assessors to initiate the program.  

   Damage assessors conducted joint site visits with the contractors to determine the scope of work and work orders were issued daily.  The team organized, trained, and deployed 180 damage assessors and 9 general construction contractors to conduct construction operations within 5 days, ramping up to over 340 project completions per day, with over 2,200 total construction workers in the field.  

   The program reduced the need for FEMA temporary housing and provided the minimum decent, safe, and sanitary living environment.  In total, over 21,000 applications were received, over 12,500 damage assessments conducted, and 10,627 houses completed within 90 calendar days. 


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GALVESTON COUNTY COMPLIANCE MONITORING PROGRAM (2014 - PRESENT)

CLIENT: Galveston County
COMPLETION DATE: 2017
COST: $800 Thousand
RELEVANT TASKS:

  • Program design and implementation for housing compliance
  • Data Management System Development
  • Eligibility Reviews
  • Review of Compliance Documents
  • Homeowner Engagement
  • Coordination with Multiple Agencies
  • Lease Reviews
  • Verification of Program compliance
  • Document Management
  • Reporting
  • Lien Releases

 

   After Hurricane Ike in 2008, Galveston County was allocated $230M from the Texas GLO in two separate rounds of CDBG-DR funding to provide housing recovery assistance to unincorporated areas of Galveston County and 19 other incorporated areas in Galveston County.  The combined programs serviced over 1500 applicants for single family owner occupied or rental program applicants with rehabilitation or reconstruction housing recovery projects.

   The County sought to develop a compliance monitoring program to follow the HUD mandated compliance requirements after construction was complete and applicants occupied the dwellings.  Single Family Applicants were required to maintain residency, insurance, and property taxes for a period of 3 years, while Rental Program Applicants were required to rent to an LMI tenant, and maintain ownership, insurance, and property taxes for a 5-year period.  These compliance requirements were enacted through a deed restriction placed on the title of the property. 

   Galveston County contracted with H2Bravo to provide CDBG-DR housing program monitoring services. Our team developed a monitoring program approach to canvass all applicants for compliance requirements, assist applicants with the location or procurement of necessary documentation, and develop a compliance monitoring web based database to store, report, and monitor all documents and requirements. 

   The data management system monitors all required topics identified by HUD and reports are generated in real time anytime information is needed.  This data management system is very beneficial to assist the County should HUD conduct a monitoring visit of the County’s program.    


HURRICANE IKE HOUSING RECOVERY PROGRAM - CITY OF GALVESTON (2012 - 2015)

CLIENT: Texas General Land Office
COMPLETION DATE: 2015
COST: Round 1 - $167 Million
             Round 2 - $124 Million
RELEVANT TASKS: 

  • Recovery of a Failing Program
  • Program design and implementation for housing disaster recovery
  • Community Outreach
  • Application Intake and Eligibility Reviews
  • Knowledge of eligibility/allowable activities for federal funding
  • Damage Assessments and Scope of Work Development
  • Plans and Specifications
  • Contractor Management
  • Verification of Program compliance
  • Data Management Systems and Document Management
  • Reporting
  • Invoice and Pay Application Review

 

 

   The Texas General Land Office contracted our project team in 2012 to provide program management services in support of the Hurricane Ike Round 1 Housing Recovery program in the City of Galveston that was not performing under the management of another firm.  Our team conducted a transition with the other firm and implemented a three-phased operational plan to Assess, Recover, and implement Construction Operations for a rehabilitation and reconstruction program consisting of 1021 residential properties damaged by Hurricane Ike. 

   The overall program management scope for Round 1 included the assessment and reassignment of over 300 construction projects that were off schedule and not moving forward through construction.  Our team faced significant challenges to revamp the program and get the processes restarted.  This included the development of a comprehensive Recovery Plan to be implemented on a high intensity timeline to get applicants back in their homes and projects completed in a timely manner.  

   The team coordinated with various departments within the City to develop a systematic process for the design and construction of housing units for applicants that qualify for the program. Extensive coordination was required to the nature of the homes being historically significant and subject to Section 106 of the National Historical Preservation Act as well as other environmental challenges including Lead Based Paint and asbestos. 

   The Round 2 program was implemented in a similar manner after Round 1, with better project controls in place to facilitate a successful program.

   Our project team overcame significant challenges on a tight schedule including interaction with building officials, Texas Department of Insurance Windstorm requirements, historic preservation issues, and unique design criteria.

   The $167M Round 1 Housing Program processed more than 2,400 individual applications resulting in over 1000 projects with 50% of the projects requiring historic considerations.  Round 2 was funded at $124M and completed the work on an additional 232 single family homes.


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LOWER RIO GRANDE VALLEY DEVELOPMENT COUNCIL HOUSING RECOVERY PROGRAM - rOUND 2 (2012 - 2015)

CLIENT: Lower Rio Grande Valley Development Council
COMPLETION DATE: 2015
COST: $104 Million
RELEVANT TASKS: 

  • Program design and implementation for housing disaster recovery
  • Community Outreach
  • Application Intake and Eligibility Reviews
  • Knowledge of eligibility/allowable activities for federal funding
  • Damage Assessments and Scope of Work Development
  • Plans and Specifications
  • Contractor Management
  • Verification of Program compliance
  • Data Management Systems and Document Management
  • Reporting
  • Invoice and Pay Application Review
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   The Lower Rio Grande Valley Development Council (LRGVDC) represents a 3-county area located in extreme south Texas along the border with Mexico.  With the highest concentration of poverty in the United States, the Lower Rio Grande Valley was severely impacted by Hurricane Dolly, and 3 additional hurricanes, since 2008.  The “Valley” as it is commonly called, is largely occupied by Hispanic populations with a unique heritage.  As a result of Hurricane Dolly, the area experienced severe damage and flooding in the area.

   Our team was hired to conduct program management for the single-family housing recovery program.  The housing stock in the Valley is of such poor condition that reconstruction of the properties was the best overall solution.

   Due to cultural differences and nature of the program, the design group created unique floorplan for replacement housing that could be site-adapted for any location.  Large scale outreach activities utilizing local Non-Profit Housing Organizations was conducted to ensure LMI and non-English speaking populations were addressed.  The development of trust and relationships with the applicants was critical to the program success, so the employment of local citizens and implementation of Section 3 plans require intense oversight of the program manager.

   Our scope of the program included outreach, application intake and eligibility determinations, environmental review, pre-construction services and design, and construction management.

   Our team managed 13 construction contractors over an 18-month period to reconstruct 777 residential houses for LMI applicants


bastrop county wildfires housing recovery program (2012 - 2014)

CLIENT: Texas General Land Office
COMPLETION DATE: 2014
COST: $22 Million
RELEVANT TASKS: 

  • Program design and implementation for housing compliance
  • Data Management System Development
  • Eligibility Reviews
  • Review of Compliance Documents
  • Homeowner Engagement
  • Coordination with Multiple Agencies
  • Lease Reviews
  • Verification of Program compliance
  • Document Management
  • Reporting
  • Lien Releases

   In September 2011, Bastrop County, Texas experienced the worst wildfire in Texas’ history resulting in the loss of 1,691 structures and over $325M in damages.  CDBG-DR Program funded the State of Texas with $22M for housing recovery from the wildfire for Low to moderate income families.

   GLO contracted our team to conduct construction management services for the reconstruction of over 200 single family homes.  Utilizing standardized construction plans designed with Firewise design and sustainability protocols, our team provided the full range of program and construction management services for Bastrop County.  Unique challenges during program implementation included the observation of an endangered species, the Houston Toad, of which less than 100 remain due to habitat destruction from the wildfire.  No other habitat for the Houston Toad is known to exist anywhere in the United States.

   Our team developed standardized plans, procured a contractor pool, conducted a Contractor’s Workshop, prepared contracts and Uniform General Conditions, made project awards, conducting pre-construction conferences, making progress inspections, processing pay applications, and project closeouts.